Terms & Conditions
TERMS AND SERVICES
This store/website is managed by Wrader Store. Throughout the site, the terms “Our”, “We” and “Us” refer to Wrader Store. Wrader offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our store/website and/ or purchasing anything from wrader store states that you are engaged in our “Service” and agreed to follow the terms and conditions (“Terms of Service”, “General Terms”), including all additional terms and conditions and policies referenced herein stated or described. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using the website/store. By accessing or using the website, you are agreed to be followed by these Terms of Service. If you do not show your consent willingly to accept all the terms and conditions of this agreement, in this case, you are prohibited to use our website or may not access the website or use any services. And, your continued use of our website or accessing the website will clearly be stated your acceptance of the Terms and Conditions of our Store/Website. And, the Company does not warrant that the Site or any content of the site, service of the brand or feature of the product will be error-free or uninterrupted, or that any defects will be corrected.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
WEBSITE / STORE USING TERMS
By agreeing to the Terms of Service, you represent that you are at least the age of majority in your city, state, or province of residence and you are the age of majority in your state or province of residence and you have provided us your consent to allow any of your minor dependents to use the website/store.
GENERAL TERMS AND CONDITIONS
Wrader reserves the right to vary, modify or change the terms and conditions herein due to change(s) in the availability of services, Products, and Gadgets for the purposes of complying with applicable policies, rules, regulations, and law, with or without notice. And, while we may assure you that the Products are of high-quality which have gone through detailed quality testing protocols, however, if you do discover any manufacturing defect in the Product during the use or after use, please contact us via Customer Support Number or Via Customer Support Email. And, Non-Warranty items will not be replaced in any case.
ACCURACY AND TIMELINESS OF INFORMATION
Wrader will not be responsible if information shows wrong on the website due to any technical glitch and are available on this site due to any TYPOGRAPHICAL mistake, and it applies to the current and afterward content details. And, the details regarding the products will be absolute and accurate details, but if in any case, it varies with the current content or description of the product, we will not be completely responsible for it. This website does not contain any historical and unnecessary details and we reserve all the rights to modify the contents, pricing, or any such details that we want to change on the site at any time, and we are also not bound to inform you regarding the changes at any point of time so it is your responsibility to monitor the changes to our site, if any happens.
PRODUCTS OR SERVICES (*Terms and Conditions Applied)
The Product Details will be displayed as accurately as possible through the images and the content on the site. All the descriptions of our products or product pricing are subject to change at any time without notice. And, we reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
The Company does not warrant that the Site or any content of the site, service of the brand or feature of the product will be error-free or uninterrupted, or that any defects will be corrected.
BILLINGS AND ORDERS
We reserve all the rights to refuse any order you place with us and we have full authority to cancel any suspicious order at any point in time, the order quantities can also be set per person, per household, or per order, and once the orders are placed with us it cannot be canceled from the buyers end and we reserve all the rights to deny the order if we find any suspicious activity against the order like repetition/rejection/multiple order quantity placed from the buyers end. And all the restrictions include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. And in such cases as canceling an order or Rejecting an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company, its directors, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
LAWS AND JURISDICTION
The terms and policies are constructed in accordance with the laws of India and shall be governed by laws of India without reference to conflict of laws principles and if any disputes arise in relation to product and policy that shall be subject to the Delhi Jurisdiction and under courts of Delhi Jurisdiction.
VIOLATION AND TERMINATION
You agree that we may terminate your access to the website/store and can halt you at any point in time and block your future access if we find that you have violated the Terms of Service or any other policies. And, if you get terminated to use the access of the website at any point in time, in that case also you will also be liable to pay for any service that you have used already.
CHANGES TO TERMS OF SERVICE
We reserve all the right to make changes, updates or replace Terms of Services at any point in time and we are not responsible to inform about these changes, the user must keep monitoring the changes that we will be done on the website, and your continued use of or access to our website or the Service following the posting any changes to these Terms of Service constitutes acceptance of the changes.
REFUND AND CANCELLATIONS
7 Days Refund Policy
Wrader offers 7 day “No Questions Asked" Refund Policy for all the products that are sold on the website in case of “Damages or Defects Only”. This policy is not applicable for "Change of Mind" or "Refunds" due to Disliking the Products, in both cases the REFUND and CANCELLATION will not be Applicable. And we will only replace the Defective Products at Zero Cost and Refunds for Defective Items are not applicable, they will be exchanged with the product only once the QC Team Approves it. And, we also reserve all the right to provide an alternate product of the same value or higher value, in case of only the product is OUT OF STOCK. Normal wear and tear and damages due to negligence are NOT COVERED under this policy.
The Replacement is Applicable for all the products that are sold on the website and the Charges will be borne by the Wrader Store for the Replacement. Customers are advised to contact us via Support Number or Email within 7 days from the time of Order Received, if the Customer does not contact us within the given timeline of 7 Days then the Replacement Service will not be provided for that Order. If the Shipping Address of the Customer shows Non-Serviceable then Customer has to bear all the charges of the Third-Party Courier Services.
Process for Product Replacement
Please Write an Email to “wrader.online@gmail.com" with your order details to register your case. Once you receive a confirmation (Do not forget to include all the items that you received Originally) the following address is:-
GALI NO-16, SITA PURI, DABRI, PALAM DELHI - 110045
Support Contact Number - +91 9354347074
Whats App Number - +91 9354347074
Once we receive the product, the QC (Quality Check) will be done and once the QC Team Approves it then we will ship a replacement to your original address/invoice address.
NOT COVERED IN REPLACEMENT POLICY
- MISUSED PRODUCTS
- TAMPERED PRODUCT
- DAMAGED PRODUCT DUE TO WATER INGRESS AND PHYSICAL DAMAGE
- DAMAGE DURING TRANSPORT
- COUNTERFEIT PRODUCT
- PRODUCT ACCESSORIES MISSING
All of the Mentioned Details Which are not Covered in the Replacement Policy are applicable to the Product that is being sold on the website and if any of the mentioned things are found missing in the Replacement, the Replacement will be rejected by the Team and the same will be informed to the Customer.
The Refund will be processed within 7-10 Days once we receive the Product in Intact Condition.
Shipping Policy
The following Terms and Conditions regarding the Shipping Policy are given as follows: -
DOMESTIC SHIPPING
All the orders will be processed within 3-7 business days. Orders will not be processed on the Weekends and National Holidays; and the Company will make best efforts to deliver the products to you within 10 days of placing the order. Expedited Delivery is also possible on the request of the Customer and Further Process will be told by the Shipping Team for Expedited Delivery.
Shipping Rates & Delivery Timeline
Shipping Charges will be shown as per Actual at the time of Placing the Order. And Maximum Delivery Timeline will be of 10 Days.
Shipment Confirmation & Order Tracking
Customers will receive a Shipment Confirmation Email once the Order is Shipped.
TAXES AND TARIFFS
Wrader Store is not responsible for Taxes and Tariffs which will be imposed as a fee on the Orders and All fees imposed during or after shipping will be borne by the customer.
INTERNATIONAL SHIPPING POLICY
We are presently not Shipping Outside India.